Privacy policy

Copenhagen Sprint C/O Dans Cykel Union, CVR 44830558, is the data controller for the information we process about you, and we ensure that your personal data is processed in accordance with the law.
We take your data protection seriously, which is why we have created this privacy policy to tell you how we process your personal data.

Contact details
If you wish to contact us regarding our processing of your personal data, you can do so at:
Address: Idrættens Hus – 2605 Brøndby
Phone number: 43 26 28 28 02
Email: info@copenhagensprint.com
Website: www.copenhagensprint.com

Processing of personal data

Personal data is any kind of information that can be attributed to you to one extent or another. This privacy policy describes how Copenhagen Sprint processes your personal data. We only process information about you that is necessary and processed for a purpose, and we always treat your personal data confidentially.

Data security
We have taken appropriate technical and organizational measures to secure your data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or unauthorized access. We ensure that processing can only take place when all data protection principles are met.

We keep data up to date
As our service depends on your personal data being correct and up to date, we ask you to inform us of relevant changes to your personal data. You can use the contact details above to notify us of your changes and we will make sure to update your personal data. If we become aware that your personal data is incorrect, we will update the information and notify you accordingly.

Below you can see on what basis we process your data, for what purpose and for how long we store it.

Website visitors
When you visit our website, we process the following personal data about you:

  • IP address, dynamic IP address and cookie information or information provided in a contact form, such as name, phone number and email

We process personal data about you for the following purposes:

  • To target ads you see on our website
  • To optimize the operation of our website
  • To register information for contact purposes

We process the data on the following processing bases:

  • You have given consent via cookie banner (GDPR Art. 6(1)(a)).
  • Our legitimate interest, which is to be able to administer our website (GDPR Art. 6(1)(f)).

The personal data is deleted according to the expiration rules in our cookie banner and otherwise we delete your personal data when we receive a request to do so.

Contact and service
When you contact us by email, phone, contact form on the website or by regular mail, we process the following information about you:

  • Your contact details and the content of your inquiry.
    The purpose of processing your personal data is that we want to provide you with a good service and handle your inquiry.

We process this data on the following processing bases:

  • We process your data in order to provide you with a service in connection with a contract (GDPR Article 6(1)(b)).
  • We process your data based on a legitimate interest in being able to answer your questions and possibly enter into an in-depth conversation to identify your needs (Article 6(1)(f) of the General Data Protection Regulation).

Your personal data will be deleted when the purpose for storing the personal data no longer applies. This is assessed based on the specific request and the nature of the request. We process your personal data as long as we have a correspondence with you. When the correspondence has ended and the content of the correspondence does not give rise to further action, your data that may appear from the correspondence will be deleted.

Exchange of goods and services
When we enter into an agreement for the exchange of goods or services, it is necessary for us to process personal data about you. This includes processing general personal data, such as your name and email, for the purpose of fulfilling our obligations under the agreement with you (Article 6(1)(b) of the GDPR).
Data collected in this connection will generally be deleted when the agreement is fulfilled, unless there is a specific reason to store the data for a longer period of time, e.g. a warranty period or if there is a need to make a complaint.

We must retain accounting records for 5 years from the end of the financial year to which the purchase or sale relates.

Social Media
When you like and/or follow us on Facebook, Instagram and Linkedin, we process the following information about you:

  • Your name, photos, comment trail, conversation history
  • In addition, we collect information about you through our cookie tracking tools, which collect marketing/third party cookies.

The purpose of processing your personal data is to keep interested followers updated on e.g. relevant social media posts, e.g. offers, new areas, points of interest, etc.

We process personal data on the following processing bases:

  • Our interest in marketing and improving our website and product (GDPR Article 6(1)(f)).

LinkedIn
We are joint data controllers with LinkedIn for the information about you that is collected when you visit our site. This means that we, together with LinkedIn, must allocate and determine the responsibility for complying with legislation regarding the processing of your personal data.

You can find our joint data responsibility agreement here: https://legal.linkedin.com/pages-joint-controller-addendum

If you do not have a profile on LinkedIn and visit our LinkedIn page, information about your device, location/geodata and information about your behavior on LinkedIn and outside LinkedIn, such as visits to websites, is collected.

If you have a profile on LinkedIn, it also collects information that you have given permission to in connection with the creation of your profile, such as reactions, comments and shares you and others make.

We only receive the information that you send to us in the form of your inquiry, like or comment. In addition, we receive anonymous statistical information about users from LinkedIn, via a feature called LinkedIn Page Analytics.

If you want to delete your information from LinkedIn, you need to delete your profile. Deleting your profile also means that your posts, pictures and information will be deleted. If you have questions about Lin-kedIn Page Analytics, please contact LinkedIn.

Facebook and Instagram
We are joint data controllers with Meta for the information about you that is collected when you visit our pages on Facebook and/or Instagram. This means that we, together with Meta, must allocate and determine the responsibility for complying with legislation regarding the processing of your personal data.

You can find our joint data responsibility agreement here: https://www.facebook.com/legal/controller_addendum

Meta uses Insights on Facebook/Instagram to collect statistical information about visitor behavior on the page, including age, gender, relationship status, work, lifestyle, interests, purchase information and geographical information. For this purpose, Meta has placed cookies on your device when you visit Facebook/Instagram. Each cookie contains a unique identification code that remains active for a period of two years unless deleted before the end of this period. Meta receives, stores and processes your personal data through these cookies. We receive aggregated results of this information. You can read more about Facebook/Instagram’s use of cookies here: https://m.facebook.com/policies/cookies/ and Cookie Policy | Instagram Help Center

We do not disclose information about you that we receive from Meta. However, Meta may disclose information about you to third parties. You can read more about this under “how is this information shared” in their Privacy Policy.

If you want to delete your cookies, you can see how via our Cookie Banner or you can contact Meta.

Meta processes information about you even if you do not have an account with them. You can read more about this here: Meta Privacy Policy – How Meta processes and uses user data | Privacy Settings Center (facebook.com)

Newsletters
When you sign up to receive our newsletter, we process the following data about you:

  • Email, name, company affiliation and user behavior

The purpose is to deliver a newsletter to you that is targeted to your interests and wishes, so you feel that the content is relevant.

We process this data on the following processing bases:

  • You have consented to us sending you the newsletter (GDPR Art. 6(1)(a))

Your personal data will be deleted when you withdraw your consent. You are free to withdraw your consent and you can use the contact information at the top if you wish to withdraw your consent.

Disclosure of information
We use external suppliers/partners for storage and processing of the data. When we use a data processor, we have entered into a data processing agreement with them. Therefore, they only process personal data on our behalf and may not use it for their own purposes.

We prioritize suppliers from the EU, as well as from third countries approved by the EU Commission. the level of protection of personal data, cf. GDPR Art. 45.

In relevant cases, personal data is disclosed to independent data recipients, such as banks, debt collectors, freight companies, etc.

Disclosure of data to insecure third countries
We also use some data processors/suppliers in insecure third countries. When third country legislation does not offer the same security as the EU does, we have stricter obligations in protecting your data.

Your data may be transferred to data recipients in the USA based on EU Commission standard contracts (GDPR Art. 46(2)(c)). If you wish, you can contact us for further information and documentation of appropriate warranties.

Processing of personal data

You can contact us using the contact details at the top of the page:

  • gain insight into your personal data
  • rectify your registered personal data
  • get personal data about yourself deleted
  • Restrict the processing of your personal data.
  • receive your personal data (data portability) for the purpose of transferring to another data controller
  • object to the processing

If you give your consent to us, your consent is voluntary and it has no consequences for you if consent is not given, only given for certain points or later revoked.

Withdrawal of consent can be made at any time by using the contact details above.
When you contact us with a request to make use of the above rights, we will respond to you within one month. If we can’t fulfill your request, we’ll give you a reason why.

To exercise your rights or if you have any questions regarding the above, please contact us. You can find our contact details at the top of the page.

If you are subsequently dissatisfied with the way we process your data, you have the right to file a complaint with the Danish Data Protection Agency.